🌟 Brandix Exchange Policy
At Brandix, we believe in providing a seamless shopping experience. That’s why we offer a smooth exchange process to ensure your satisfaction. You can easily exchange your purchase within 7 days from the date of delivery.
✅ Eligibility for Exchanges
- 📦 The item must be in its original condition with all tags and labels intact.
- ❌ Personalized, custom-made, or final sale items are not eligible for exchange, except in cases of manufacturing defects or shipping damage.
🔄 How to Initiate an Exchange
- 💬 Contact Us: Message us on WhatsApp at 0334-6187697 or email us at Info@Brandixpk.com. Share your order number, the item(s) you wish to exchange, and the reason for the exchange.
- 📤 Ship Back Your Item: Send the item(s) via any courier service to the address below:
Brandix Warehouse
Model Town, Lahore(Further confirmation on WhatsApp) - 🔍 Verification: Once we receive and verify the returned item(s), we’ll process your exchange promptly.
- 🚚 Replacement: Your replacement item(s) will be shipped as soon as the verification is complete.
✨ Why Shop with Confidence at Brandix?
- Fast and friendly support at your fingertips!
- Clear communication every step of the way.
- Commitment to quality and your satisfaction.
If you have any questions or need assistance, our customer support team is always ready to help!